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“Ticks vs. Humans: Can Social Media Crush Pathogens?” at SXSW Interactive 2014

NIM Founder and Designated Editor Founder Suzanne McDonald and Dacia Daly from the Tick Encounter Research Center, have put in a proposal to speak at SXSW Interactive 2014. Their talk, “Ticks vs. Humans: Can Social Media Crush Pathogens,” discusses how college interns and professionals in social media and public health collaborated on a pilot research project about lyme disease prevention.

SXSW_Logo_2013_BlackBG_CS

In addition to giving information about the impacts of lyme disease, Suzanne and Dacia hope to educate attendees at SXSW Interactive 2014 about how their project forged a new model of public health communications. Also, how they overcame challenges like motivating college interns and working in the virtual workplace.

Here are the questions Suzanne and Dacia’s presentation will answer:

  • How can brands use visual social media when the subject makes people — including the social media team — literally recoil?
  • How can higher ed and social media pros forge a new model to best meet the needs of paying client, intern learning experience, and professionals’ interest and fulfillment?
  • Which social media platforms are most effective in helping to prevent vector-borne diseases and how may they work for other public health campaigns?
  • What do students know already and are they equipped to jump into effective roles as social media communicators on behalf of a brand?
  • What to look for in interns and how to keep interns motivated when working virtually?

Show your support for bringing “Ticks vs. Humans” to SXSW by voting on the SXSW Panel Picker website and spreading the word to your friends and colleagues!

Newport Interactive Marketing

Networking, Drinks, and Views Over Newport

On Tuesday, July 24th, #NIMRI hosted its annual networking event on the rooftop of Hotel Viking. Professionals from Rhode Island & across New England enjoyed a summer evening in Newport & connected with new faces.

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A big thanks to the staff at Hotel Viking for making the event possible!

Newport Interactive Marketing

Analyzing Google Analytics With BU Instructor Jay Murphy

 

Missed March’s NIM Analyzing Google Analytics?

Jay Murphy dug into Google Analytics, showing NIM attendees how they can see who is coming to their websites and engaging with them. With this valuable information, brands can provide more specific information that attracts a greater number of followers.

Why it’s important to know who is following you

Knowing who is following your business online offers unprecedented advantages. With this information, you can clearly identify your target market as well as the customer base  you are trying to reach. You can then implement new strategies to find and attract  potential customers you have yet to reach.

Need to know more about Google Analytics? Sign up for Jay’s workshop at the Chamber of Commerce in Middletown, R.I. [Date Change: JUNE 6]

Google Analytics is a free tool that will enhance your marketing strategy. Jay covers all the basics as well as how to interpret the results and how to make solid business decisions from the data. We we’re able to explore advanced topics like how to setup features such as:

  • Dashboards
  • Integrating with Google AdWords
  • Goals and Segments and more.

This program is free, and it gives you great insights into your website traffic and marketing effectiveness.

Navigating Google’s powerful, flexible and easy-to-use features lets you see and analyze your traffic data in an entirely new way. With Google Analytics, you’re more prepared to write better-targeted ads, strengthen your marketing initiatives, and create higher-converting websites.

If you have a website and you don’t leverage Google Analytics, you’re throwing money away!

Build Your Brand With Award-Winning Book Coach

Book coach lisa tenerThese days, whether it’s Google+ or SEO, the concept of authorship is abuzz. Award-winning book coach Lisa Tener shares her strategies, tips, and insights to a packed room.

Writing a book isn’t for everyone — but many people who think they’re not writers find out that they have a book in them after all.

This month’s Newport Interactive Marketers inspired audiences to figure out whether a book is for them and, if so, how to write one that’s worthy and worthwhile — without a lot of stress or pain. In fact, we found out how it can even be an exciting and fun process.

Should I write a book?

  • How to know if writing a book is for you
  • 5 compelling reasons to get started now
  • 3 keys to get past overwhelm and make it easy
  • Your critical first 3 steps

Ways & Reasons to Write a Book

  • To reinvent yourself, establish your credibility by writing a book
  • Helps focus your brand and vision
  • To get known as an expert in your field
  • When you research something, write something on it, you then become the expert

How to brand it

  • Using a catchy, to the point title, that offers a solution to the problem of your market: example: The Creativity CURE by Drs. Carrie and Alton Barron.
  • “Complimentology”: think about your publicity for the future: what are you and what is your brand?
  • Include tip lists: 5 things to ____________ OR 5 reasons why ________________

Ways to write your book: Tips From Lisa’s Course

  • 8-12 weeks to have a  draft or a proposal.
  • Fill in the holes later (research, interviews, etc) … get the concrete down first.
  • Write what you know, or interview experts if you are new to the field.
  • Passion — write what you’re passionate about.

Ways to Publish

A traditional publisher will take care of final edits, layout, cover, and distribution. However, you’ll still need to market and sell your book. In fact, it’s generally a good idea to hire a publicist as well, because publishers rarely get their authors much publicity. However, do get references as you can waste a good deal of money on a publicist if you are not careful.

Self-Publishing can be a cost-effective way of writing and selling your book, especially using websites like Amazon to market and sell your content.  When self-publishing, make sure to use professional resources to design, edit, and market.

Questions Answered!

What channel do I use to publish?

People are reading paper! If you’re going to be speaking anywhere, it’s ideal to have a physical version to sell. It almost always makes sense to have both e-book and a physical copy.

What’s the important thing to remember about blogs? And what’s their appeal?

They’re up there forever and sometimes the conversation continues years beyond the date of posting. Blogs can be interactive, which helps you understand what your audience wants (helpful in book writing) and also connects you to your audience and develops a relationship.

What’s the “Bestseller formula?”

  • A strong title and topic, of course
  • One that resonates with a large audience that wants and needs what you have to offer.
  • Marketing: everything from great design and cover to executing a strategic plan for reaching your audience (which means understanding where they “hang out”—online and off line.

Lisa Tener‘s Book-Writing Classes come in virtual and in-person options.  Click here to learn more.

Don’t forget to attend next month’s NIM event: Social Media Insights, What Works.

Maximize MultiMedia: A Do-It-Yourself Production!

Why should you think and create multimedia? Data and metrics increasingly spotlight multimedia:

January’s Newport Interactive Marketers event left attendees feeling confident and knowledgeable about how to create a more appealing platform through multimedia. It turns out, creating multimedia can easily be done on your own. It’s not always necessary to spend thousands of dollars on something that can easily be put together with a few but important steps that Donna Mac of DMac Voice & Media was able to share with NIM attendees. So grab a pen and paper and turn your ideas into a creative multimedia creation that will quickly catch the eye of your target audience.

Did you know that 1 minute of video can account for thousands of words? Multimedia can package so much information and be displayed in a creative, attention-grabbing way. So why wouldn’t we all use media to benefit our businesses? Donna Mac asked the audience and here is what we found out:

  • Multimedia production is confusing or overwhelming
  • It seems like a daunting task to create multimedia
  • Takes too long and costs too much money

Donna engaged the audience with just how simple it can be to DO IT YOURSELF. So let’s take a look at her simple steps to managing your own multimedia production:

Multimedia pre-production

  • Choose a platform. Audio, Audio/Visual, or just Video.
  • Know the business: What is your goal and what are you “selling?”
  • Who is the audience: What will they be receptive to?
  • Know the BRAND and pick a style, whether it be professional or funny, make sure to add your flavor.
  • What will turn your audience’s attention to the video? Don’t be too lengthy, pushy, or self-centered.
  • BEGIN THE WRITING PROCESS. Who, what, when, and how. It’s your business, tell your story.
  • Keep it short, simple, and sweet. Remember to be authentic: People need to relate, so don’t sound too automated or commercial. You need to build trust, so be real.

Producing your multimedia

  • Gather your equipment: Make sure you have a quality recording device. And for visual media, make sure to have good lighting, good backgrounds, and look presentable.
  • Make sure the production is directed, whether it’s by you or someone else; you must keep it organized. Schedule your recordings in a timely fashion and make sure everything you need is recorded.
  • When recording, you want to always sound authentic, look presentable, and be true to yourself.
  • Keep in mind the background of your footage: Make sure the focus is you and that there are no distractions. Plan on multiple, so you have the best footage you can get.

Multimedia Post-Production

  • Organize and asses your footage, make sure to remove anything with continuity errors and keep the best of all the takes.
  • Piece it together: Make sure your footage makes chronological sense.
  • Add narration, pictures, background sounds, and an opening and closing – depending on the type of media.
  • IMPORTANT! REVISE: Creating media is much like writing a paper, keep in concise and error-free.

Special thanks to Donna Mac of DMac Voice & Media for sharing her years of expertise and knowledge with NIM. Donna is president and founder of DMac Voice & Media.

 

What A Website Should Really Cost: A Look Into NIM’s October Event

From wanting to launch a knitting site, to running a marketing firm, Marketers from all sides of business came hear just what this month’s panel had to say. Newport Interactive Marketers’ wrapped up 2012 focusing on websites. What are the must-haves? How to save money on site development? What type of expert help do you need and can you afford it?

The panelists answered questions from those who’ve never had a website, to those who create websites professionally. Meet the Panel:

 John Picozzi

   Senior Web Developer at Rubic Design + Interactive, John is a graduate of Johnson & Wales University and holds a bachelor’s degree in web design and e-commerce as well as an associates degree in web development. John is highly skilled across all areas of website development and design: from server-side coding, to content layout, and site architecture. He comes to Rubic Design + Interactive from the advertising and PR industry where he built and maintained web solutions for national brands like CVSCaremark, Marriott International, and Dunkin Donuts.

Matt Medeiros

  Co-founder of Slocum Studio, WordPress architect, business development, blogger at MattReport.com, and inbound marketer. Helping others on the web.

Sean Walther

  Sean Walther is a freelance web developer and has been doing what he loves for almost 15 years. Recently Sean has been specializing in WordPress deployments, but has a varied history with many types of web technologies.  Prior to his current freelance role, Sean was the CTO of a web development firm in Boston for 3 years. Sean is a graduate of Boston University, with a BA in computer science.

 David Englund

owner of Englund Studio. Founded in 2002 offering graphic design and illustration services, Englund Studio has since been the winner of both the Webmasters Award and the American Design Award for creative website design. Improving customer interaction and attraction through WEO (Web Experience Optimization) is a vital concern. Englund Studio has created custom websites, WordPress sites, mobile sites, blogs, and squeeze pages for customer lead generation. David is preparing to launch a podcast show called Marketing Differently.

 

Key takeaways from October’s Newport Interactive Marketers

  • You get what you pay for. If you’re willing to pay more, you’re going to get more. So what is more: a more custom website, to a more involved developer who can plan for where your business is headed.
  • Those with smaller budgets were able to learn about alternatives, such as website templates, which allow you to develop and update your own website, using a platforms such as WordPress. But be sure to purchase your own domain, such as NewportInteractiveMarketers.com.
  • Another cost effective way of having an online presence without breaking the budget, would be working with a designer who can put together a basic website without any extensive plug-ins or features. Lindsay Logan from WOMA design, a Newport Marketer, talked about ways that she personally helps clients with this and how it is less costly than most options.

 

Website considerations BEFORE meeting with a developer

  • Know your audience. What are they looking for in a website? Know the main draw of your audience and emphasize it in your website. Should that be the focus of your website that is easy to access on the home page.
  • Bring a list of competitor’s websites and examples of the similarities and differences you want.
  • It’s not what you want to see on the site, it’s what your viewers need to see. Do what’s best for your business & let web designers help you, after all you’re paying for their expertise!
  • Come with a theme to start out. Panelists warned against free themes, like Theme Forest due to malicious or sloppy code.

 

Where do you want to be in two years?

  • Don’t be afraid to tell the person your working with, your budget. If you have a smaller budget like $1,500 then maybe craigslist or WordPress is better for you. It’s important let them know these things and you can discuss the best options within your budget range.
  • Designers, Developers, Marketers, SEO, and content strategists are all incorporated into the FULL process of designing a website: Keep in mind that this is what you’re paying for and discuss what each will be able to do for you. Know what you’re paying for and let them know what you want from them.

 What sparked debate?

WordPress & Drupal

  • Is WordPress good? Yes. Small budget? Go for it. Test it out. Use if for a year, higher income – then spend the money. Website = Virtual salesperson.
  • WordPress does not have a great online ecommerce store, where as Drupal does.
  • WordPress plug-in options: fantastic! Includes: Contact for 7, advanced custom fields, designer clients (extra forms on pages), WD Photo Kit, Contact 17.
  • You always have the option to pay for it. Why pay for it when you can get it for free? Support! You get what you pay for.
  • Web developer should have no excuse or at least a good reason not to have a WordPress up and running for you.

Audience’s questions answered:

Is the cost is going up or down?

The prices of websites have gone down because now there are free options to creating websites and many people are able to do it themselves with these options.

Why go local in choosing a developer?

Go Local! Meet with designers face to face and get to know the person that’s helping to develop your business. Also, be able to receive training on how to use and update the website! You want to know the where about of your developer, constant contact is key, especially when you’re paying for it.

What are the price ranges that our panelists are charging their clients?

They currently start looking at projects in the $1,500 as a starter. And average prices range from 5,000 to 10,000.

What is the value that developers add to the price?

The value that developers give to the price is time. They take care of it, maintain it, and spend the most time with the website’s construction and maintenance.

What are some key components a website should have?

  • Blog OR consistently updated with content
  • News Letter
  • Email options but not a barrier to website, always keep your website accessible without effort by your viewers.
  • Search Bar & Social Media Icons
  • Should you have a feed of social media? Depends on whether or not you’re social media is a key part of your business and whether or not it is a good outlet that would be appealing to your customers.
  • Definitely Images and Video – CRITICAL. Less reading and more media.

 

And remember, a website is a virtual sales person, so take your time and make sure it’s saying exactly what you want it to say! 

NIM Brings the Film Connected to Newport

 

NIMRI celebrates its overarching theme – connection – with a film showing of Sundance’s “Connected” March 29

It takes a really good movie to silence the smart phones of a room full of NIMRI-ers, but the only lights flickering in the Jane Pickens movie house March 29 came from the big screen. Premiered at Sundance 2011, the gem “Connected, an Autoblogography about Love, Death and Technology” held the attention of NIMRI members for 85 minutes.

Afterward, the crowd spilled into Yesterday’s across the street to re-connect to their phones and each other, reaffirming the filmmaker’s message that human beings function maximally both naturally – and synthetically – as interdependents.

About the Film

Organizational leadership expert Dennis Rebelo of University Business Consultants sponsored and introduced the film, which was written, produced and directed by Tiffany Shlain, founder of the Webby awards. Viewers anticipating a trek through how social media is overtaking the universe were surprised – and deeply moved – when things got more personal. Shlain had initially intended for the film to talk about technology and where the human race is heading. But the plot takes a sad turn when her beloved father Leonard, a renowned surgeon and best-selling author, is diagnosed with brain cancer as Shlain herself negotiates a high-risk pregnancy.

There couldn’t have been a better plot device than hospital visits to humanize this technological coup of a movie. Shlain’s father is so brilliant and charismatic that visits with him are part classroom and part favorite grandfather. Through him, Shlain’s larger message about where the human race is trying to go via technology is somehow made palatable even to those who fear and loathe technology. The takeaway from the movie is really that humans seek out connection naturally, and do their greatest work in collaboration with others — and technology is simply a tool to support that. Technology is so often accused of thinning out human interactions, but Shlain’s magnified look at a family dealing with crisis shows how it can also deepen those connections.

Unfortunately, Shlain’s father died before the movie was over, and viewers are bounced into a reality of technological limitations that reminds us that we are still more human than ever.

Part memoir, part documentary, “Connected” is packed with animation, home movies and statistics, narrated by Shlain in a fast-paced, upbeat style that keeps the viewer running to catch up, mimicking the social media exercise of being everywhere, all the time.

NIM Events You Missed

New Media events you may have missed

April 26, 2012 – Pinterest for Business: All You Need to Know

Annie Colella of Discover Newport (the Convention and Visitors Bureau) shared how Pinterest can work for your business. Attendees learned how to get to get started with Pinterest and how to get the most out of the social media site. Highlights from Pinterest for Business are posted on the Newport Interactive Marketers blog.

March 29, 2012 – The film “Connected” at the Jane Pickens Theater

 

 

March 1, 2012  Optimize Online Marketing With Secrets of a Revenue Coach

Let’s take a look at our websites and social media from a proven sales perspective.

Does your website put customers off? You think your website describes your company and products or services. You think you’re not “in the way” when they come to your site to learn about you — or via social media Read More

1/26/2012 Make Your Website Mobile Friendly

Annette Tonti, CEO of MoFuse, shared mobile web best practices for publishers and advertisers. NIM attendees learned the difference between a mobile app and a mobile site and how to build effective web content.

Check out the highlights from “Make Your Business Mobile Friendly.” Learn how to use mobile to engage with customers on Designated Editor’s blog.

 

Newport Interactive Marketers @ URI Social Media Social

Kevin Vine: Interactive Marketing Manager, Dunkin’ Brands, Inc.

Shawn Simmons: Director of Public Relations, StyleWeek

Suzanne McDonald: Chief Content Strategist, Designated Editor, NIM founder

11/29/2011

Newport Interactive Marketers joined the University of Rhode Island for the URI Social Media Social. The NIM speakers provided insights to students and Newport Interactive Marketers about what an intern can do and how social media can boost a business.

Discover what attendees learned from “Cross the Digital Divide” between digital natives (interns) and busy professionals on Designated Editor’s blog.

Create and Market Your Brand Story

Jamie Palmer

10/27/2011

Jamie Palmer, the Senior Practitioner at University Business Consultants LLC, taught NIM attendees how to tactfully articulate the brand. Jamie stressed the importance of telling the story and not selling the story. NIM attendees learned how to engage their audience with messages that would resonate.

Check out the key points from “Create and Market Your Brand Story.” Learn how to create a personal and effective brand story on Designated Editor’s blog.

Enhance your Brand with Google+ and Twitter

Discussion Panel

9/29/2011

Panelists Matt Medeiros of Slocum Studios and Michelle Quillin of New England Multimedia shared their insights on Google+ just as it launched. A general consensus was Google+ was not appropriate for all brands at that time. But for those who are concerned about SEO, it’s worth considering.

Learn more about to enhance your brand using social media from “Google+ Twitter Q & A at Newport Interactive Marketers” located on Designated Editor’s blog.

Intertwining Social Media and Customer Service

Chuck Dennis

8/25/2011

Chuck Dennis, Vice President and Senior Consultant for Knowledgence Associates, taught NIM how to infuse social media with customer service to boost engagement and ROI. NIM attendees learned how to interact with customers’ concerns and complaints through social media. Tips for detecting and redirecting what could become a PR debacle were also included.

Discover what attendees learned from “Social Media and Customer Service With Newport Interactive Marketers.”

Join NIM at the top of Newport Tweetup

7/21/2011

Keeping the social in NIM, attendees gathered high over Newport for free appetizers, drink specials, and nonstop networking.

Drive ROI from Google Analytics

Jay Murphy

6/23/2011

Boston University’s Center for Digital Imaging Arts instructor Jay Murphy showed Newport Interactive Marketers how to maximize Google Analytics to drive ROI. NIM attendees learned how to attract people that will actually buy and how to bring in more buyers and prospects.

Find out more about what attendees learned from “Google Analytics with Jay Murphy at Newport Interactive Marketers.” Discover how to get the best results from your online efforts, on Designated Editor’s blog.

SEO Mythology and Tactics from SEO Book Community Manager Eric Covino

Eric Covino, http://www.creativesignals.com/

5/19/2011

NIM was thrilled to have Eric Covino of internationally regarded SEO community SeoBook.com and CreativeSignals.com answer questions on Search Engine Optimization and Google rankings. NIM attendees learned tactics to get search engines to rank their sites number one. Eric gave tips on how marketers can boost their websites in just one week! He also explained how SEO differs for service businesses and local retailers.

Learn more about SEO from “SEO: What’s working? What’s relevant? A Newport Interactive Marketers session”, on Designated Editor’s blog.

Facebook Marketing Best Practices to Boost ROI

Tom Schuyler, Pandemic Labs’

4/27/2011

Tom Schuyler, Pandemic Labs’ Director of Accounts, shared Facebook best practices and ROI measurement types. NIM attendees gained tools and insights to measure the value of marketing on Facebook. Tom explained how to utilize Facebook analytics to assess weaknesses and opportunities to make brand presence more valuable. Attendees learned the core metrics you can use to determine how much Facebook is doing for your brand/business.

Find out more about what Newport Interactive Marketers learned from “Facebook Marketing: Best Practices to Boost ROI.” Discover how to increase your return on investment using Facebook on Designated Editor’s blog.

Learn and Leverage Video for your Brand Success with Newport Interactive Marketers

Patrick Hughes of Visual Post

3/29/2011

NIM hosted Patrick Hughes and Scott Quillin to share their expert opinions on online video posts. NIM attendees learned why videos are so important to the success of their businesses. The experts explained how to use YouTube and how to start your own brand channel.

Check out the highlights from “Optimal Video on a Budget with Newport Interactive Marketers.” Learn how to incorporate cost-effective video marketing into your business on Designated Editors blog.

Mobile for Marketing with Newport Interactive Marketers

Tamara Gruber

1/20/2011

Tamara Gruber, the founder of Red Giant Consulting, guided NIM attendees into the mobile marketing world. She explored the difference between mobile apps and mobile sites and how they could optimize their businesses.

Discover more about what attendees learned at “Marketing with Mobile with Newport Interactive Marketers”, and grasp why mobile marketing matters on Designated Editor’s blog.

Social Media Secrets with Newport Interactive Marketers

Kathie Manchester from the Rhode Island Blood Center

Dana Duellman & My Perfect Space Entrepreneur, consultant, Realtor

Moderator: Nick Brown, Community Manager at Astonish Results,

10/21/2010

Newport Interactive Marketers hosted a panel of social media experts to teach attendees how to optimize social media. Experts shared the best way to connect with customers through social media and discussed the most effective platforms to use.

Learn how to enhance your success in social media from Designated Editor’s blog post, “Social Media Secret’s Out: A Recap and Tools with Newport Interactive Marketers.”

Search Engine Optimization Insights with Newport Interactive Marketers

Doug Wilson

9/30/2010

Newport Interactive Marketers hosted Doug Wilson SEO specialist at Netsense, a Pawtucket-based market leader in outsourced IT, website, and web marketing solutions. NIM attendees received a how-to seminar on search engine optimization insights. Attendees also learned how to boost their Google rankings.

Social Media Answers With Newport Interactive Marketers

Patrick O’Malley

8/26/2010

NIM hosted nationally known expert Partick O’Malley. Patrick is the former VP of Operations for Northern Light, Google’s former top competitor, and has spoken across the country and nationally. He is an expert on LinkedIn, Twitter, Facebook, YouTube, and Google. Attendees gained insights to use social media to effectively boost their businesses.

Newport Interactive Marketers Networking

Stephen Melanson

7/29/2010

Stephen Melanson opened the attendees’ eyes to the importance of Verbal Branding. The seminar focused on concise messaging.

Check out highlights from “Social Media and Verbal Branding: Get Your Twit Together.” Learn how to build your social media foundations with verbal branding on Designated Editor’s blog.

Newport Interactive Marketers Networking

Highlights from OMMA Conferences

Jessan Dunn Otis

6/24/2010

Jessan Dunn Otis, a linchpin, recapped Seth Godin’s talk in Boston on June 17, 2010. The seminar also highlighted from the OMMA Conference.

Check out a key point from “OMMA Video Conference 2011 Highlights on Designated Editor’s blog.

Newport Interactive Marketers

Matthew Mamet

5/20/2010

Matthew Mamet of EditMe presented how small businesses and individuals can use a Wiki platform to share information and foster communities. NIM attendees learned how to up their online presence quickly and easily.

Discover what NIM attendees learned from Designated Editor’s blog post, “Tips for Building Communities from Matthew Mamet of EditMe, presented at Our First Newport Interactive Marketers Event.”

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Newport Interactive Marketers: Increase Sales With a Revenue Coach

Revenue Coach Shares Proven Strategies to Increase Sales

Let’s look at our websites and social media from a proven sales perspective. Revenue Coach and author Kristin Zhivago helps helps brands become to customer-centric. 

What Your Current Clients Can Teach You 

  • What you think is important, isn’t what is important to the customer
  • Go where the customers are: a lot of CEOs are NOT on Facebook
  • If you’re imitating another company then you’re blowing it…customers are coming to you for a reason!
  • Best market research/data mining is asking existing customers the RIGHT questions
  • Client interviews will reveal the trends, in 6 phone calls; they’ll all basically say the same thing
  • Anticipate their questions and help buyers on their journey. You guess= you lose!
  • Have to ask current customers the right questions in the right way
  • People are doing their homework on you before they even contact you
  • If you call your customers yourself, you will still get the data, they’ll just be more polite
  • If you’re only asking one question of an existing client, ask them what they would do if they were in your shoes.
  • Channels,social media etc.- without customer knowledge is like whistling in the wind
  • Treat customers properly and give them what they want

Understanding the Buyer’s Process

  • Buying process changing radically. Overall, you are NOT in control of the process
  • Buying: First friends, then websites, and then Google
  • 80% of buyer’s questions are answered by others, not you!
  • Need to know why and how buyer’s bought from you
  • What’s going to happen to me after I buy? A key question buyers have that you need to answer.

Common Marketing Flaws

  • “Marketing is no longer about what you say, it’s about what you do.”
  • Don’t follow fads and don’t obsess with channels!
  • Is your data flawed? If you’re relying on salespeople, focus groups, social media, surveys and 3rd parties, the chances are your data is flawed
  • Stop selling and start supporting the buyer process
  • Relationship marketing is a misnomer. Do you want car dealers showing up to dinner?
  • Surveys are a waste of time, people will not say in writing what they are really thinking
  • Need to understand where you are in the spectrum to know what to say on your site, newsletter and other content
  • Everyone is doing something that gets in the way of sales
  • Usually you’re screwing up how you’re presenting the product or something else that’s fixable
  • Are you emphasizing what everyone already promises anyway? Everyone expects a boat to float
  • The problem with social media, It’s the biggest time-suck!
  • Usability matters more than design: We don’t look at billboards on the highway never mind on your screen

Branding

  • The difference between branding and your brand? Branding is what you say; your brand is what they say about you
  • Branding is the promise you make. Your brand is the promises you keep

 

A special thanks to all the NIM attendees who tweeted during the event! @KristinZhivago, @JoAnnLefebvre, @SusanneDay, @johnpicozzi, @PRnick, @scottindermaur, @vallerieMalkin, @trendyjenny, @NEMultimedia, @sue_DesigEditor, @NewMediaNPT

 

Don’t miss Newport Interactive Marketers’ next gathering: March 29 public is welcome to the film “Connected” at the Jane Pickens Theater. Tickets are $10, payable to the theater. Preregistration requested. 

Newport Interactive Marketers team up with University of Rhode Island for inaugural Social Media Social

Newport Interactive Marketers members will join the University of Rhode Island’s student-led Public Relations Society for URI’s first Social Media Social on Tuesday, Nov. 29, 2011 at 6:30 p.m. on the Kingston campus. For more information or to register, visit http://bit.ly/NIMatURI11.

The public is invited to gain insights from social media pros, students and to network with web and social media professionals, business owners, and members of Newport Interactive Marketers, the region’s premiere resource for social media and Web 2.0 networking and learning.

The Social Media Social will feature Newport Interactive Marketers:

Kevin Vine, Dunkin’ Brands Interactive Marketing Manager,
Shawn Simmons, Director Public Relations at StyleWeek Providence and
NIM Founder Suzanne McDonald, Chief Content and Social Strategist at Designated Editor.

Other featured guests include:

As a Social Media Strategist and professor of Social Media Strategies at URI, Newport Interactive Marketers founder Suzanne McDonald will discuss how social media interns can benefit businesses and organizations as well as what interns should know to be prepared for the workplace.

McDonald will also discuss social media in the context of:

  • What can an intern do?
  • How is social media part of every career?
  • How can social networking boost business?

Newport Interactive Marketers members attending:

Paula Keogh, Pixels & Pulp
Sherwoode Grosvenor Sherwoode Grosvenor Enterprises
Terry T. Grosvenor R&T Grosvenor Publishing
Rick Grosvenor, Prudential Prime Properties
Jennifer ONeil, Embrace Home Loans
John Mulroy, Energy Marketing Consulting Group
Bill Flanagan, Alteryx
Paula Sheldrick, Virtual DBS
Jon Guinn, NetNoticed
Austin White, Embrace Home Loans
Lynne Donahue, Seaside Consulting Inc
David Englund, Englund Studio / MobileVerb
Hal Landen Video University
Karlie Girouard, It’s Right:RI Matchmaker
Jon Cyr, Cloudy IT
Matt Medeiros, Slocum Studio
JoAnn Lefebvre, Shift 2 Inbound Marketinghttp://shift2inbound.com/
Racheal Renfree, The Inner Office, Inc
Katherine Gagliano
Mark Bush, Forty7Ronin
Julie Woodside, Designated Editor
Scott Indermaur, Indermaur Photography, Inc.
Dana Duellman, Indermaur Photography, Inc.
Captain Mike Brady, Employment Opportunity Expo
Jamie Palmer

The “Social Media Social” will be held in the Memorial Union Ballroom, 50 Lower College Road, Kingston, R.I. 02881, and will offer free ice cream for all. Sponsored by the University of Rhode Island Harrington School of Communication and Media and the Communications Studies Department, this event is free and open to the public.